Frequently Asked Questions - Technical

This happens when the "Break on All Errors" option is set in Firebug. An exception is thrown by the component that we use to track events within Flash using Google Analytics, and this is seen by Firebug as an Error. The exception is handled, so clicking "continue" in Firebug resumes normal operation.

To prevent operation from being interrupted, either unset "Break on All Errors" or disable Firebug for the web page that causes the problem. Hopefully we will be able to update with a version of the component that does not cause this issue.

Please check out our full user agreement here.

Playing high-definition h.264 video is no easy task. In order to play the 360p video we recommend at least a 2.33GHz Pentium 4 on Windows or a Macintosh with a G5 processor. For detailed system requirements, please visit Adobe's Systems Requirements for HD video playback.

Most videos will have a "Share" and "Embed" link right below them. Clicking either of these will expand options that all you to share the video on many popular social websites, or embed the video directly into your own page.

We provide video at a number of resolutions so that you can decide which one works best for you.

240p is the lowest resolution. If the default resolution of 360p skips and buffers frequently, give 240p a try.

360p is the default resolution. When in normal mode, this provides a 1:1 relation between video pixels and screen pixels.

480p is an HD resolution that will make the video look better in full screen mode.

720p is our highest HD resolution, (not available on video that wasn't shot in HD), and it looks sweet in fullscreen mode if you have the bandwidth.

Keep in mind that if you pick a new resolution, it will be remembered as your default during your viewing session. You may have to choose it again if you return at a later time. Also, if a video isn't available in 720p, 480p will be selected for you automagically.

There are a few things you can check to diagnose this problem:

1. Is the player volume low or muted? Hover the mouse pointer over the boom box icon to change the volume level, and click it to toggle muting.

2. Is the system volume low or muted? In Windows, check this by clicking on the speaker icon in your system tray.

3. Are your speakers or headphones plugged in? Check any volume settings on those.

If none of these suggestions help, let us know.

Please feel free to contact us at contact@artbabble.org.